Everything you needto know before you fly.

Whenever possible, we recommend booking a few days in advance to ensure the best aircraft availability and routing options. That said, our team can often arrange charter flights with very short notice depending on your itinerary.

Yes. Depending on aircraft availability, routing, and airport requirements, our team can often arrange private flights with only a few hours of notice. Contact us as soon as your plans are known and we will outline the available options.

We can source aircraft across a wide range of categories, including turboprops, light jets, midsize jets, super-midsize jets, heavy jets, and long-range aircraft. We will recommend options based on your route, passenger count, luggage, and preferences.

Capacity varies by aircraft, from smaller cabins suited to a few travelers to larger aircraft configured for 14 or more passengers. Share your full party size with us, including children and pets, so we can present appropriately certified options.

In many cases, yes. Pet policies vary by aircraft and operator, and international trips may require health records or entry documentation. Tell us about any animals traveling with you when you request your flight.

Pricing depends on aircraft type, flight time, routing, airport fees, crew requirements, repositioning, market availability, and any additional services requested. Your proposal will identify the itinerary and aircraft category on which the quote is based.

A quote typically covers the aircraft, crew, standard handling, and the flight itinerary described in your proposal. Catering, ground transportation, deicing, international fees, special handling, and other trip-specific items will be noted when applicable.

Certain costs cannot always be known until the trip operates. Examples may include deicing, extended crew or aircraft waiting time, itinerary changes, international permits, hangar use, and special catering or ground services. We will explain anticipated charges before you confirm whenever possible.

Often, but baggage capacity and door dimensions differ significantly by aircraft. Let us know about skis, golf clubs, instruments, mobility devices, large cases, or unusually heavy baggage so we can verify fit with the operator before booking.

Élan Aviation is an air charter broker and does not own or operate aircraft. Flights are performed by properly licensed third-party air carriers, and the operating carrier for your trip will be identified in your charter documents.

Private aviation can provide access to many regional and reliever airports not served by scheduled airlines. Runway length, weather, operating hours, customs availability, and aircraft performance all affect which airport is suitable for a specific trip.

Travelers must carry current government-issued identification accepted for the trip. Requirements vary by passenger age, citizenship, destination, and operator, so your charter advisor will confirm what to bring before departure.

International trips may require passports, visas, customs arrangements, permits, and destination-specific health or entry documents. Each traveler is responsible for valid documentation, while our team coordinates the flight and helps clarify known operational requirements.

Wi-Fi is available on many aircraft, but coverage, speed, and fees vary by equipment and route. If connectivity is important, tell us before booking so we can prioritize aircraft with a confirmed onboard system.

Yes. We can coordinate catering, beverages, ground transportation, and many other trip details. Availability depends on the departure location, timing, aircraft, and operator, so advance notice is helpful for special requests or dietary needs.

Contact your charter advisor as soon as possible. We will work with the operator to accommodate changes to timing, routing, passengers, or services, subject to aircraft availability, crew duty limits, airport restrictions, and any additional costs.

Cancellation terms vary by trip and operating carrier. The applicable schedule and any nonrefundable costs will be included in your charter agreement, so you can review them before confirming the flight.

Safety is central to aircraft and operator selection. Every flight is operated by a licensed air carrier responsible for operational control, and our team reviews available operator, aircraft, and trip information when arranging your charter.

Send us your departure city, destination, dates, passenger count, and any preferences. We will present suitable options, answer your questions, and provide the charter documents needed to confirm your flight.